Shipping policy

Welcome to NATURQAH. By accessing our website or purchasing from us, you agree to these Terms of Service and the policies displayed on our store.

Products and Information

We aim to provide accurate product descriptions, images, prices, and availability. Product packaging or appearance may vary slightly. Please read the original product label, ingredients, directions, warnings, and other product information before use.

Orders

All orders are subject to acceptance and product availability. Please provide accurate contact and delivery information when placing an order. We may contact you to confirm your order or delivery details.

Pricing and Payment

All prices are displayed in AED unless otherwise stated. Available payment methods, including Cash on Delivery where applicable, will be shown during checkout.

Shipping and Delivery

Orders within the UAE are normally delivered within an estimated 1–3 working days after order confirmation. Delivery times may vary due to courier operations, public holidays, weather, address issues, or circumstances outside our reasonable control.

Returns and Refunds

Returns and refunds are handled according to our Return & Refund Policy. Eligible return requests must be made within 7 days of delivery.

Responsible Use

You may not use our website for unlawful, fraudulent, abusive, or unauthorized purposes.

Changes to These Terms

We may update these Terms of Service when necessary. The latest version published on our website will apply.

Contact Information

NATURQAH
10 B Street, Al Wardi Building
Al Murar, Dubai, United Arab Emirates

Email: naturqah@gmail.com
Phone / WhatsApp: +971 54 133 5521